A virtual phone number is a telephone number that is not directly associated with a physical phone line. Instead, it is used to forward incoming calls to an existing phone line. The virtual number is typically cloud-based and can be managed and controlled through a web-based portal. It allows businesses to have a local presence in different geographic locations without needing a physical office or phone line. Virtual phone numbers also provide features such as call routing, voicemail, and call recording. They are commonly used by small businesses, remote workers, and international companies.
What benefits it brings to businesses
Virtual phone numbers have several benefits for small businesses in the UK. Firstly, they allow businesses to establish a local presence even if they are not physically located in the area. Customers are more likely to trust and call a local number, which can increase sales and customer engagement. Virtual numbers also provide flexibility, as calls can be routed to any device, allowing employees to work remotely and still maintain communication with customers. Additionally, virtual numbers offer cost savings, as they are often cheaper than traditional phone services and do not require expensive equipment. Overall, virtual phone numbers are a cost-effective solution to improve customer service and increase business opportunities.
Let us discover the best virtual phone number for a small business.
List of the best virtual phone number for small business providers in the UK
- eSIM Plus
UK eSIM Plus offers a range of virtual phone number features, including the ability to receive and make calls and texts globally without roaming charges. Users can choose a local number for each country they visit, and all calls and texts can be managed through one centralized app. Other features include call forwarding, voicemail, and the ability to create a conference call with up to 10 participants. Additionally, eSIM Plus offers integration with popular communication platforms such as WhatsApp and Viber, further enhancing the user experience.
- TollFreeForwarding.
Provides virtual phone numbers for businesses looking to expand into the UK market.
It offers a variety of features for virtual phone numbers including call forwarding to any device or location, international call forwarding, customizable voicemail greetings, call recording, caller ID, advanced call routing options, and advanced reporting and analytics. Customizable IVR menus and call queuing are also available. The service supports multiple users and allows for easy management of call preferences through an online dashboard. TollFreeForwarding also offers local numbers in many countries and toll-free numbers in over 150 countries.
3.Grasshopper.
Grasshopper virtual phone system offers a wide range of features that include unlimited extensions, voicemail transcription, customized greetings, call routing, call forwarding, call screening, hold music, conference calling, and mobile and desktop apps for on-the-go communication. Grasshopper also provides a virtual fax service, allowing businesses to receive and send faxes through their online account. Additionally, users can integrate their Grasshopper account with other popular tools, such as Slack and Zapier, to streamline their workflow. Grasshopper’s virtual phone number features are designed to enhance business communication efficiency and professionalism.
Other convenient providers include:
- eReceptionist: Offers virtual phone numbers, call routing, and voicemail services.
- 0800 Number Shop: Specializes in providing toll-free 0800 numbers for businesses of all sizes.
- CallHippo: Provides virtual phone numbers and features like call forwarding, IVR, and call recording.
- RingCentral: Offers virtual phone numbers with advanced call management features like call screening, call analytics, and text messaging.
- Vonage: Provides virtual phone numbers, video conferencing, and messaging services to businesses.
In conclusion, virtual phone numbers offer numerous benefits for small businesses in the UK. They enable business owners to establish a professional image, provide high-quality customer service, and maintain communication with clients and employees. Moreover, virtual phone numbers are cost-effective, scalable, and easy to set up. With the ability to forward calls to any device and access advanced features such as call recording and auto-attendant, small businesses can streamline their operations and grow their customer base. Therefore, investing in a virtual phone number is a smart decision for small businesses looking to enhance their communication capabilities and stay competitive in the UK market.
