This post will explain Social Media Inbox Tools. Have you ever discovered yourself hopping between social media accounts nonstop? Or have you witnessed the social media “streams” dumpster fire? I can relate to your suffering. Years ago, I used to be that person. But when I started utilizing a social media management platform with a consolidated social inbox, everything changed.
5 Best Social Media Inbox Tools For 2023
In this article, you can know about 5 Best Social Media Inbox Tools For 2023 here are the details below;
By avoiding social media, I was able to save more than two hours each week.
Additionally, time will be saved for those of you who manage multiple accounts on social media.
What’s best? When I took a break from social media, I ceased to miss crucial communications. Additionally, it became much simpler to manage spam comments on Facebook.
I’m going to go through the fundamentals of how social media inboxes operate in this piece and share the finest social media apps that come with a unified inbox.
Ready? Let’s get going:
TL;DR: Agorapulse is the best social media inbox tool. Request your trial period.
All of the mentions, retweets, and messages from all of your social media sites are collected in a single inbox via a unified social media inbox.
This saves you from having to check every single social media account you have to enter into.
Additionally, you don’t have to cope with social streams’ whole and full disarray in the manner described below:
Complex social stream illustration
From my TweetDeck account’s screenshot.
Social streams can be particularly perplexing because it is difficult to identify exactly who you have replied to. When I would check on my phone and then switch to TweetDeck on my computer, this issue was further exacerbated.
Without a doubt, social streams have their uses, but they are lousy for increasing productivity.
You won’t experience any of those issues if you have a unified inbox. It makes managing social media really simple.
Here’s an example from my Agorapulse account so you can see precisely how it works before I go over the finest social inbox tools:
A social inbox example is Agorapulse.
Let’s examine precisely what is occurring in this screenshot:
I can switch between all of my social media profiles on the left.
I can view all of the social messages from each account that I haven’t checked or replied to. I simply go through the list one by one, read over those mails, and archive them.
Clicking on it will display the discussion history and information about that individual on the right if there is anything I need to do.
I can then respond, like the message, or designate it for one of my team members.
Particularly helpful is the social media knowledge panel on the far right. Moreover, depending on the social media network you’re looking at, you’ll see different alternatives here.
You can, for instance, ban users from Facebook without leaving Agorapulse. Excellent for quickly dealing with spammers.
Different options and slightly different functionality are offered by other tools. However, you must at the very least be able to view messages and mentions from a single inbox and take action on them as you go.
It’s also crucial to have the option to archive and label these messages as reviewed.
Let’s look at the top social media platforms that include a consolidated inbox right away:
The majority of these tools are social media “all-in-one” tools.
They will provide you with a social media inbox as well as other crucial features like post scheduling and analytics/reporting, according to this.
This is fantastic since it allows you to consolidate most of your social media marketing efforts into a single platform.
Let’s examine each one in more detail:
1. Agorapulse
The finest social media inbox of any tool on this list, in my opinion, belongs to Agorapulse. Additionally, it is the best all-around social media platform.
Page for the Agorapulse Social Inbox
This social mailbox is an artistic creation. After checking every other tool, I decided to use this one because they actually got the details right.
First of all, it groups your social media accounts by brand so you can focus on the ones you need to work with right now. Popular social networks like Twitter, Facebook, LinkedIn, Instagram, etc. are tapped for comments, @mentions, RTs, and DMs.
You may even respond to comments on your Facebook and Instagram advertising.
You can go through and review each message as you go with Agorapulse. You have the option to respond, RT, like, or task-assign a team member.
One feature that stands out is the ability to examine both the conversation thread and the social message while viewing a social message. Stop looking around.
You may organize your inbox by setting rules with an automated inbox helper. Additionally, a fantastic function called collision detection makes sure that no team members’ communications overlap.
There are other built-in time-saving features. For instance, you can block Facebook members from the app itself without going to Facebook itself. excellent for battling spammers.
You can manage your social mailbox while on the go with a mobile app. Additionally, cached responses can save you a ton of time.
A complete social scheduling tool that allows direct Instagram scheduling, social media listening, and strong reporting & analytics features is also available in addition to the amazing social inbox.
Price: A free account that supports three social media accounts is offered. Paid plans begin at €59 per user per month. Annual discounts are offered. For 30 days, try any paid service for free.
2. Pallyy
Another comprehensive social networking toolbox with some special features for Instagram, including a bio link tool, is Pallyy. Additionally, it has one of the top social inboxes I’ve ever used.
he inbox’s user interface is comparable to that of Gmail. It is extremely simple to use because it quickly feels familiar.
Other programs offer an inbox with a few more bells and whistles, but I prefer Pallyy’s inbox’s airy feel. It makes processing social communications simpler.
You can still create labels, appoint team members, like and retweet content, and respond to social media messaging. Most crucially, you can archive updates and designate them as reviewed.
The social networks that Pallyy’s inbox enables, however, make this situation special. It also supports social media sites including Facebook, Twitter, Instagram, and LinkedIn. Additionally, TikTok comments and Google My Business reviews are supported. There aren’t many tools in their inbox that support these platforms.
In addition to the unified inbox, you have access to Instagram-specific features, social media profile metrics for a number of well-known networks, and a link in bio tool.
The social media scheduling function is designed for providing visual content and features a calendar and grid view (for Instagram). includes Canva integration. The process is efficient.
Pallyy is a fantastic choice for bloggers, content producers, and business owners given its price range. Compared to most of the other tools on this list, it offers a cheaper entrance cost.
Available as an add-on are team accounts.
Price: $15 per social group per month. There is a risk-free trial period.
A free account is available on Pallyy, however it does not come with a social inbox.
3. Sendible
One of the greatest all-around social media tools available, Sendible offers social streams in addition to a feature-rich unified inbox.
Sendible is a fantastic choice if you discover that you need to use a unified social inbox but miss the real-time aspect of social streams.
The inbox is excellent. It can be used to manage messages and comments from LinkedIn, Facebook, Instagram, and Twitter.
Sharing posts with your team is simple thanks to an integrated approval system. Additionally, you can filter by profiles and post types. It’s simple to archive messages, however if you archive something by mistake, you may quickly browse through previous correspondence.
Then, with a touch of a control, you can return to a real-time stream if necessary.
The one drawback I’ve discovered with the inbox is that Facebook post comments that come more than five days after the post goes live don’t always get picked up. I was able to get past that with their help by commenting on the post.
You also have access to a very effective social scheduling tool outside of the inbox. You may create content queues, schedule posts directly to Instagram, and publish posts in bulk. Additionally, RSS feeds can be automatically shared.
The analytics and report builder are also both top-notch. Sendible offers a mobile app and supports a wide range of social networking platforms.
Overall? one of the most cost-effective social media platforms available.
Price: begin at $29 per month and include access to the social inbox. There is a risk-free trial period.
4. NapoleonCat
NapoleonCat has a superb unified inbox that is made to increase the effectiveness of customer support teams. It’s a fantastic choice for entrepreneurs and solopreneurs alike.
The inbox of this social media tool stands apart in part because of its emphasis on providing efficient customer care.
For instance, you can immediately respond to reviews on Facebook and Google My Business in addition to interacting with the standard social networking networks. Moderating comments on Facebook and Instagram ads is also enabled.
You can add notes and tags to postings or pass them to another team member thanks to the robust team-workflow that has been implemented because this application is designed with teams in mind.
Other time-saving features like user tagging and automatic translations are also present.
The integration of social automation within the inbox itself is one interesting feature. This implies that you can create “if-then” type rules to deal with responses to frequent terms or inquiries.
NapoleonCat also offers social media scheduling and strong analytics as a result of all of this.
Price: Prices vary depending on the amount of profiles and features you require and start at $21 per month. There is a risk-free trial period.
5. Sprout Social
Sprout Social is a well-known social media marketing tool that offers, among other features, a very powerful social media inbox.
The social mailbox that comes with this application is excellent. The UX is excellent, and the feature set is very extensive.
For instance, in addition to the standard functionality of a unified inbox, you also get enhanced automation, approval workflow for teams, and the ability to observe the precise time that other team members are responding, which is useful for preventing crossovers.
To further increase efficiency, you can filter your inbox by message type and specific social profile.
Then there are all the additional capabilities you would anticipate from a social networking tool that does it all, including robust social scheduling, data-rich analytics & reporting, and more.
The sole complaint I have? When compared to the other social media inbox tools on our list, Sprout Social is very pricey. For smaller firms, the price is a deal-breaker, but if you can justify the expense, it’s worth looking into.
Price: $249 a month, per user. There is a risk-free trial period.
Final thoughts
You are wasting a ton of time if you aren’t using a unified inbox to manage your social media accounts.
The secret to effective and efficient social media management is the use of a solution with a consolidated social inbox.
Are you prepared to work smarter rather than harder? Give one of these a shot. To help you select the best option for you, the majority of them offer free trials.
I suggest getting started with Pallyy or Agorapulse. Both are excellent choices.
