Best Pipedrive Alternative will be discussed in this article. Gather all for this ultimate breakdown of the best Pipedrive alternatives when it comes to CRM, sales, marketing and more. We’ve done the legwork and tested out the platforms and scoured the online reviews to give you a solid impression of these many excellent Pipedrive competitors. This article will provide a bit of information about each one of the CRM solutions, go over some of their main features and tools, and look at the various pricing plans.
Top 10 Best Pipedrive Alternative In 2023
In this article, you can know about Pipedrive Alternative here are the details below;
Here are our picks of software like Pipedrive that we think are the best Pipedrive alternatives. Although they are all fairly similar, some Pipedrive competitors will be better suited to your circumstances than others so read more about each of the other programs like Pipedrive in the sections below.
If you feel you’d still benefit from a primer about the ins and outs of customer relationship management software, it’s a good idea to peruse some of our other resources on this site. For example, you can visit for yourself how Pipedrive is already on our list of the best CRM systems, along with many other CRM platforms which we will be comparing to Pipedrive in this piece.
Now we’re about ready to delve deep into this list of the best Pipedrive alternatives, so we hope you brought your reading glasses and critical faculties, because you’ll need to parse out the good, the great, the top and the best of the best when it arrives to substitutes for Pipedrive CRM. You may also enjoy to check out our Pipedrive review before going ahead.
1. Freshsales by Freshworks
Both Freshworks’s Freshsales and Pipedrive are CRMs with sales process optimization being central to their platforms. Some users feel Freshsales is better than Pipedrive for things like contact management and other sales CRM tools, but Pipedrive has its defenders there too.
Freshsales by Freshworks is best for:
- Startups
- Small businesses
- Sales teams
- Telephone and chat
Features
Contact management with Freshales is very customizable and works well to streamline sales management for your sales team members. Convert your emails into contacts, set priorities on your prospects, and get automated notifications for follow-ups when a prospect does something a sales rep needs to know about. You get an activity dashboard to stay organized, along with email templates and workflows to save time. Freshsales has complete pipeline management to win more deals. Freshsales also offers a lot of telephony and chatting options.
Pricing
- Freshsales offers a free plan
- Growth program is $15 per user per month billed annually
- Pro plan is $39 per user per month billed annually
- Enterprise plan is $69 per user per month billed annually
- Marketing Contacts add-on starts at $100 for 5,000 contacts
2. HubSpot
Although Freshsales, mentioned above, also has a free version, for the sake of this Pipedrive comparison we will say that HubSpot CRM deserves this spot among the best free Pipedrive alternatives.
HubSpot is best for:
- Individuals
- Small teams
- Startups SMBs
- Marketers
Features
Free tools include the basic features for marketers like forms, email marketing, landing pages, basic bots and live chat. Further email tools include a library of email templates and email tracking. There is also outbound calling. HubSpot has a complete deal management system. Most of the more advanced marketing and sales tools are in the HubSpot premium version. These include things like sales automation. HubSpot has amazing mobile apps which are user friendly.
Pricing
- HubSpot CRM has a free version
- CRM Suite Starter begins at $45 per month billed yearly
- CRM Suite Professional begins at $1,600 per month billed perennial
- CRM Suite Enterprise forms at $4,000 per month billed annually
- Sales Hub starts at $45 for 2 users per month billed annually
- Marketing Hub starts at $45 per month billed annually
- Service Hub starts at $45 for 2 users per month billed annually
3. Insightly CRM
While maybe a bit pricier at the lower end, Insightly CRM certainly can prove its value with a performance and user experience quite similar to Pipedrive. This is specifically the case when you begin an Insightly and Pipedrive comparison at the more premium levels.
Insightly is best for:
- Startups
- Small businesses
- Medium sized businesses
- Sales teams
Lead management features lead assignment and lead routing to get contacts to the best sales reps. Email templates are great for creating email campaigns and you can do mass emailing. It also adds data from people’s social media accounts. The Insightly sales process is very customizable. Insightly is really effective at business intelligence with real-time business process insights. There is also a decent mobile app for Insightly.
Pricing
- Plus project is $29 per user per month billed annually
- Professional project is $49 per user per month billed annually
- Enterprise strategy is $99 per user per month billed annually
- For Insightly Marketing or Insightly Service, check the website
4. Creatio (Good Pipedrive alternative if you like marketing automation)
Creatio is a quite professional CRM solution with marketing and customer service. One of its main functionalities is its automated workflow builder, which is why Creatio is a great Pipedrive alternative for marketing automation purposes.
Creatio is best for:
- Startups
- SMEs
- API users
- Marketing automation
Features
Creatio is a flexible workflow automation software solution which scores good points for its ease of use. It makes it intuitive to design and build software business tools on top of its core platform without you needing to know much about how to code. Also, as a CRM it covers the big three divisions of marketing, sales and customer service. This is a great system for marketing campaigns and goes head to head with Pipedrive for all things related to marketing workflows.
Pricing
- For prices, visit Creatio’s website and enter in the details of your business needs
5. Zoho CRM (Cheaper alternative to Pipedrive if you’re on a budget)
Zoho CRM normally gets the credit as the best free alternative to many other CRM systems and indeed the free Zoho is good. But for this best Pipedrive substitute review, it’s been determined that Zoho CRM’s less expensive plan is a top cheap Pipedrive alternative for companies on a budget.
Zoho CRM is best for:
- Individuals
- Low-budget operations
- Startups
- Small businesses
- Sales teams
- Help desk
Features
The Zoho CRM platform is one of the most basic but also most popular customer relationship management solutions out there. Its sales force automation gets you leads, contacts, accounts and deal management. There is some basic sales forecasting too. You can set up workflow rules and approval processes without much effort. At the more advanced end of Zoho is their AI tool called ZIA. Zoho also offers sales team collaboration features. Zoho CRM plus will also offer a help desk system which is great.
Pricing
- Zoho CRM has a free edition
- Zoho CRM Bigin is $7 per user per month billed yearly
- Standard project is $14 per user per month billed annually
- Professional method is $23 per user per month billed annually
- Enterprise plan is $40 per user per month billed annually
- Ultimate plan is $52 per user per month billed annually
- Zoho CRM Plus plan is $57 per user per month billed annually
6. Salesforce (Top Pipedrive alternative for lead management)
Salesforce is a number one Pipedrive CRM alternative for many good reasons. Perhaps what’s worth highlighting here is the way Salesforce has many sales CRM tools to meet new contacts and get them started into your sales pipeline. Salesforce is therefore a Pipedrive CRM alternative for lead generation and lead management.
Salesforce is best for:
- Startups
- Small businesses
- Medium-to-large-sized businesses
- Enterprises
- Lead generation
Features
As the header of this subsection states, Salesforce is a leading Pipedrive contender for all things lead management. Track your contacts, filter your leads, and qualify them based on how probable they are to close. You can also assign leads and route them to the salesperson tied to the account. Team members can be assigned roles and permissions to control or edit contact and deal data. Salesforce offers sales departments decent sales forecasting. Finally, you get email integration with Outlook as well as other Google Apps integrations like Gmail.
Pricing
- Sales Cloud Essentials is $25 per user per month billed annually
- Sales Cloud Professional is $75 per user per month billed annually
- Sales Cloud Enterprise is $150 per user per month billed annually
- Sales Cloud Unlimited is $300 per user per month billed annually
7. Microsoft Dynamics 365 (Great Pipedrive CRM alternative if you want customer support)
Everyone knows Microsoft, and of course Microsoft Dynamics 365 does everything from email marketing to pipeline management. But when it comes to approximating it to Pipedrive, then MS Dynamics 365 is a great alternative to Pipedrive for customer service functionality.
Microsoft Dynamics 365 is best for:
- SMBs
- Enterprises
- Nonprofits
- Government organizations
- ERP compatibility
- Customer support
Features
Microsoft Dynamics is a very robust CRM solution and overall business process management platform. When it comes to customer assistance, you get a lot of functionality that completes it a good substitute for Pipedrive. It helps you provide self service support, or create personalized customer experiences. As an overall SMB tool you get project management which tracks things like costing, billing and accounting with real-time analytics.
Pricing
- Dynamics 365 Customer Service Professional is $50 per user month
- Dynamics 365 Customer Service Enterprise is $95 per user month
- Dynamics Sales Professional is $65 per user month
- Dynamics Sales Enterprise is $95 per user month
- Dynamics Sales premium is $135 per user month
- Dynamics 365 Marketing starts at $1,500 per month
- Dynamics 365 Customer Insights starts at $1,500 per month
8. Agile CRM (Good Pipedrive CRM alternative for small business)
Agile CRM is a typical CRM in that it incorporates sales, marketing and customer service modules. Because there is a free version and on top of that, the premium plans are quite affordable, Agile CRM is a good alternative to Pipedrive for startups and small businesses.
Agile CRM is best for:
- Startups
- Small businesses
- Small teams
- Remote teams
Features
Sales tools offer contact and company management to keep your network organized. Lead scoring highlights your most likely successful deals. You can also set up custom deal tracks. For marketing you get the whole email marketing package as well as web engagement tools. For customer support, there is a help desk feature and knowledge base tool.
Pricing
- Agile CRM offers a free version
- Starter project is $9.99 per user per month billed annually
- Regular method is $39.99 per user per month billed annually
- Enterprise strategy is $64.99 per user per month billed annually
9. SugarCRM (Top Pipedrive alternative for large business and enterprise)
SugarCRM stands out a bit from the pack because of its rather odd pricing plans, which are not really based on the usual per user per month basis, so be aware when shopping around the plans for this CRM system. That being said, it’s a solid substitute for Pipedrive for large businesses and enterprises.
SugarCRM is best for:
- Medium-sized businesses
- Large businesses
- Enterprises
- Sales teams
- Marketing teams
Features
Account management organizes your network while contact management helps plug people from your network into your sales pipeline, where lead management makes sure they move through the stages to become customers. You also get sales forecasting and quota management. SugarCRM offers tons of marketing automation features like multichannel marketing and creative campaign builders. Support tools do ticket routing, self service, and support analytics.
Pricing
- Sugar Market starts at $1,000 per month billed annually
- Sugar Sell starts at $80 per user per month billed annually
- Sugar Serve starts at $80 per user per month billed annually
- Sugar Enterprise starts at $85 per user per month billed annually
- Sell Essential plan starts at $49 for 3 users
- Sell Advanced plan starts at $80 for 3 users
- Sell Premiere plan starts at $135 for 10 users
10. Nutshell (Good Pipedrive alternative if you need ease of use)
Nutshell is quite well known in the CRM scene for being an incredibly intuitive and easy CRM platform to learn and use, and that’s what makes it a great alternative to Pipedrive CRM for ease of use.
Nutshell is best for:
- Startups
- SMBs
- Sales teams
- Marketing teams
- CRM newbies
Features
Nutshell puts most of their tools into two big baskets: sales and marketing. If you want something with customer support, better look elsewhere. You get simple sales automation setups. Reporting is very customizable. For email marketing there are email templates and automated personal email sequencing. You can also create great web forms from templates. Blast your marketing campaigns with mass emailing to groups based on filters or tags. There are also fun team collaboration tools.
Pricing
- Nutshell for Sales Starter plan is $20 per user per month billed annually
- Nutshell for Sales Pro plan is $42 per user per month billed annually
- Nutshell Marketing plans starts at $5 per month and depends on the number of contacts
Which of the alternatives to Pipedrive is a good choice for you?
This is the final chapter, where we conclude once and for all about the best choices on the CRM market which are competitors for Pipedrive CRM.
Freshsales by Freshworks and Insightly are indeed the best Pipedrive substitutes for being most similar to Pipedrive. HubSpot and Zoho CRM are great options for Pipedrive alternatives if you are on a budget or looking for a free CRM. Finally, let’s give a little love to our last place Nutshell CRM, which scores well as a Pipedrive competitor because of how user friendly it is. There you have it. Some of you might still prefer Pipedrive to grow your networks and boost your sales. For the rest of you, we hope you’ve found a great alternative.
